Shipping Policy

Last updated: July 2025

This Shipping Policy outlines the terms and conditions related to the delivery of orders placed on mamine.beauty.

1. Shipping Regions

We currently ship orders within part of the European Union (EU). If your country is not listed at checkout, please contact us at info[at]mamine.beauty to explore possible arrangements.

2. Processing Time

Orders are typically processed within 1–2 business days (excluding weekends and holidays) after payment confirmation. You will receive an email confirmation once your order is shipped.

3. Shipping Methods & Costs

We offer tracked shipping via trusted courier services. Shipping costs are calculated at checkout based on your location and selected method.

4. Delivery Time

Delivery times are estimates and may vary depending on your location and carrier delays.

5. Order Tracking

You will receive a tracking number via email or other third party messaging app once your order has been dispatched.

6. Customs & Duties

Orders within the EU are not subject to customs fees. If you are ordering from a non-EU country, customs charges (if any) are the buyer’s responsibility.

7. Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

8. Return Policy

All sales are final. Due to hygiene standards and the nature of cosmetic products, we do not accept returns, exchanges, or refunds under any circumstances.

Please review all product information carefully before placing your order. By completing a purchase on mamine.beauty, you acknowledge and agree to this policy in full.

In the rare case of receiving a damaged or incorrect item, contact us at info[at]mamine.beauty within 48 hours of delivery. Claims submitted after this period will not be accepted.

9. Questions?

For any shipping-related inquiries, please contact us at info[at]mamine.beauty.